Warranty Policy for debuyy.com
Thank you for choosing debuyy.com for your electronic purchases. We value your trust and strive to provide you with high-quality products and exceptional customer service. This warranty policy outlines the terms and conditions that govern the warranty coverage for your purchases made on debuyy.com.
- Warranty Coverage
1.1. We offer a warranty on all electronic products sold on debuyy.com. The warranty covers manufacturing defects and malfunctions that occur under normal use.
1.2. The duration of the warranty may vary depending on the product category and is clearly specified on the product page at the time of purchase.
- What the Warranty Covers
2.1. The warranty covers repairs, replacements, or refunds for eligible products found to have manufacturing defects or malfunctions.
2.2. The warranty covers the cost of parts and labor required for repair or replacement.
2.3. In case of a refund, the original purchase price will be reimbursed based on our refund policy.
- What the Warranty Does Not Cover
3.1. The warranty does not cover damages resulting from misuse, accidents, improper installation, unauthorized repairs, or modifications to the product.
3.2. The warranty does not cover damages caused by natural disasters, fire, theft, or any other events beyond our control.
3.3. The warranty does not cover consumable items, such as batteries, unless otherwise specified.
- Obtaining Warranty Service
4.1. To initiate a warranty claim, please contact our customer support team, support@debuyy.com within the warranty period.
4.2. You may be required to provide proof of purchase, product serial number, and details of the issue.
4.3. Our customer support team will guide you through the warranty claim process, including arranging repairs, replacements, or refunds as appropriate.
- Resolution of Warranty Issues
5.1. We strive to resolve warranty issues promptly and efficiently.
5.2. If the product requires repair, we will provide instructions for returning the product to our designated service center.
5.3. If the product is eligible for replacement, we will arrange for a replacement product to be shipped to you.
5.4. If a refund is deemed appropriate, we will process the refund according to our refund policy.
- Governing Law and Jurisdiction
6.1. This warranty policy shall be governed by and construed in accordance with the laws of the United Arab Emirates.
6.2. Any disputes arising from or in connection with this warranty policy shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.
- Additional Information
7.1. For additional information about our warranty policy or to submit a warranty claim, please contact our customer support team-support@debuyy.com.
7.2. Any changes or updates to this warranty policy will be communicated to you through our website or other appropriate means.
We hope this warranty policy provides clarity regarding the coverage and terms of your warranty for purchases made on debuyy.com. If you have any questions or need further assistance, please don’t hesitate to reach out to our customer support team.
Thank you for choosing debuyy.com.